Privacy Policy
This policy explains what we collect, why, and what you can do about it. It is written to comply with the New Zealand Privacy Act 2020. If you are in the UK or EU, we also honour the access, correction and erasure rights described below.
1. Who we are
[YOUR LEGAL ENTITY NAME], New Zealand, operating the Joseki indicator and this website. Contact: [CONTACT EMAIL]
2. What we collect
When you buy
- Email address — to send your confirmation, receipts, and support replies.
- TradingView username — this is the only way to grant you access to the indicator.
- Plan and subscription status — to know what you bought and whether access should continue.
- A Stripe customer reference — an identifier, so we can look up your billing without holding your payment details.
We never see or store your card details. Payment is handled entirely by Stripe on their own pages. Your card number does not pass through our servers at any point.
When you browse
Our server keeps standard request logs (IP address, page requested, timestamp) for security and troubleshooting. We do not run advertising trackers or sell data to anyone.
3. Why we're allowed to hold it
- To perform our contract with you — we cannot grant access without your TradingView username, or bill you without an email address.
- Legitimate interests — securing the service, preventing fraud, and keeping basic records.
- Legal obligation — tax and accounting records must be kept for a set period.
4. Who we share it with
Only the providers needed to run the service:
- Stripe — payments and billing.
- Resend — transactional email delivery.
- Railway — hosting and database.
- TradingView — receives your username so access can be granted to your account.
Some of these process data outside New Zealand. We only use providers who apply comparable safeguards. We do not sell your personal information, ever.
5. How long we keep it
Account records are kept while you hold access, and afterwards for as long as tax and accounting law requires — generally seven years. Server logs are kept for a short operational period. After that, records are deleted or anonymised.
6. Your rights
You can ask us to:
- Show you what we hold about you.
- Correct anything wrong — a mistyped TradingView username, for instance.
- Delete your information, where we are not required to keep it.
- Stop sending you non-essential email.
Email us and we will respond within 20 working days. If you are unhappy with our response you can complain to the New Zealand Office of the Privacy Commissioner.
7. Cookies
This site sets no tracking or advertising cookies. Stripe may set cookies on its own checkout pages for fraud prevention; that is covered by Stripe's privacy policy.
8. Security
Data is transmitted over HTTPS and stored on managed infrastructure with access limited to those who need it. No system is perfectly secure, but we take reasonable steps and will tell you promptly if a breach affects you.
9. Children
This service is not intended for anyone under 18 and we do not knowingly collect their information.
10. Changes
If we change this policy materially we will update the date above and notify account holders by email.
© 2026 [YOUR LEGAL ENTITY NAME]. All rights reserved.